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Get answers to common customer support questions.

Do you provide training?

Curacubby provides personalized training to each school. Our onboarding team work with school administrators during every step, making Curacubby's onboard process quick and easy. Additionally, our support team is always available to help even after onboarding.

Can I count on Curacubby’s security for school payments?

Curacubby uses the highest level of PCI security certification in the industry and adheres to strict privacy standards, never sharing information with outside parties.

How does Curacubby benefit the parents who send their children to my school?

Curacubby allows parents to quickly and easily make secure online payments. Invoices appear in the parent’s email or text messages, and they can pay within minutes. Parents can log into their Curacubby portals at any time to access paid receipts and statements.

I’m a parent at a school that uses Curacubby. How do I log in?

You can log in at your school’s specific Curacubby site. If you do not know your school’s Curacubby URL, please email support@curacubby.com and our support team would be happy to help!

I’m a school administrator. How does Curacubby help me?

Curacubby completely automates your enrollment, invoices and tuition management processes, and eliminates your back-office tasks including school payments and registration. And it works with your school’s existing systems and accounting software (Quickbooks, Xero, etc.).

Can I count on Curacubby’s security for school payments?

Curacubby uses the highest level of PCI security certification in the industry and adheres to strict privacy standards, never sharing information with outside parties.

How does Curacubby benefit the parents who send their children to my school?

Curacubby allows parents to quickly and easily make secure online payments. Invoices appear in the parent’s email or text messages, and they can pay within minutes. Parents can log into their Curacubby portals at any time to access paid receipts and statements.

I’m a school administrator. How does Curacubby help me?

Curacubby completely automates your enrollment, invoices and tuition management processes, and eliminates your back-office tasks including school payments and registration. And it works with your school’s existing systems and accounting software (Quickbooks, Xero, etc.).

I’m a parent at a school that uses Curacubby. How do I log in?

You can log in at your school’s specific Curacubby site. If you do not know your school’s Curacubby URL, please email support@curacubby.com and our support team would be happy to help!

Need some help? Shoot us a message!

I really can't recommend Curacubby highly enough.

"Their support team is incredibly responsive and resolves any hiccup right away with unfaltering service and friendliness."

Tristen Taylor
Co-Director, Monteverde School
Berkeley, CA

Curacubby has been a great solution for our school.

"I highly recommend it for any childcare or educational center looking to automate processes and improve efficiencies."

Caitlin Schmitt
Director, Marin Enrichment
Kentfield, CA

Not only does Curacubby make my life easier it makes my families happier!

"They can pay however and whenever is convenient for them." 

Lauren Kuehn
Director, Green Hills Pre-School
Los Gatos, CA

I highly recommend it!

"We did a lot of research to try to find registration software that would accomplish what we needed and Curacubby far surpassed any other available platform."

Mara Gladden
Director, Wise Forest Preschool San Francisco, CA

"We are happy to use Curacubby as our billing platform - very convenient for our parents and extremely affordable for me as I was drowning in fees before!! Thank you!"

Amber smith
Owner/Director
Le Petit Jardin
San Anselmo, CA

Preschool Directors have never-ending amounts of to do lists. Let Curacubby take SEVERAL of them off your plate!
"Curacubby's system can check off registrations, waitlist managing, online billing, group text announcements, electronic attendance, electronic staff timecards, and SO MUCH more! Curacubby--DO IT."

Candace Martinez
Director, Muster Seed Preschool
Berkeley, CA

I am free to do what I really love, spend time with children! 

"I am so grateful to Curacubby for tending to all the tuitions coming in, going out, depositing, keeping track of, having records of it all and having tax information for the families as they need it."

Wendolyn bird
Director/Lead Teacher, Tender Tracks Tales & Trails, Fairfax, CA

Curacubby has saved me hundreds of hours!

"We have brought in more money this year and for the first time, we actually get paid the late fees without all the awkwardness."

Osnat Shlain
Director, The Lake School
Oakland, CA

Easy to use, and it saves us time! 

"Curacubby team is very professional and is always there when you need support. We highly recommend you give them a try for your school needs!"

Natella Shtern
President, Alpha Kids Academy, San Francisco, CA

I am loving Curacubby and what it's done for my business workflow!

"Curacubby lets me create organization systems that work for me, for my unique needs. I have all the information I need at my fingertips!"

Rebecca Hackett-levy
Director,
Northeast LA Forest School,
Los Angeles, CA

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